ASCEND CV Structured Reporting now features Catalyst LEARN, a real-time engagement application embedded within ASCEND CV. Catalyst LEARN enables training and education via live collaboration with users directly in their workflow. Easy, one-click access provides assistance from product professionals for real-time training– answering questions quickly and resulting in increased clinician efficiency and satisfaction.
Catalyst LEARN makes product training convenient and hassle-free. ASCEND CV users can trigger training requests with a single click from within the patient study, and the application provides a safe and secure HIPAA compliant platform for discussing workflow and/or case specifics with clinical applications specialists. Robust features allow users to leverage both real-time and asynchronous communication channels including desktop sharing, instant messaging, VoIP, and video.
Workflow integration
Catalyst LEARN’s direct integration within the structured reporting solution ensures the active study is included during any training conversation.
On-demand
ASCEND’s clinical and informatics specialists are now a click away – ready to help provide supplemental training and to answer questions related to reporting functionality.
Single session across multiple devices
Catalyst LEARN features session persistence meaning within the same case and conversation, users can transfer between devices.
The communication method of choice
Users may choose from a variety of communication platforms for their interactions with training and support staff – Catalyst LEARN supports notifications via widely accepted mediums including a push to mobile, desktop, text message, and email.
Fully secure and HIPAA compliant
All data both at rest and in transit is secured with strong encryption and includes robust audit and archival capabilities consistent with HIPAA’s requirements.