Present through all ASCEND^® solutions is a commitment to our customers.

• Experienced project management professionals and a diverse team of clinical, technical, and integration experts have a proven record of delivering tailored, reliable solutions and an unparalleled customer experience every step of the way - from solution design to implementation and beyond.
• Flexible implementation methodology with a collaborative, results-driven approach ensures the success of each project - no matter how unique or complex.

Leveraging deep cardiovascular expertise and tools for profiling workflows and usage patterns, the ASCEND team performs a comprehensive assessment of your current-state workflow to identify opportunities ripe for optimization and implement innovative workflow, integration, and analytics solutions.

ASCEND’s solutions are designed for adaptability and can be easily customized to support a variety of cardiovascular care settings and workflows using the self-service Knowledgebase Editor tool or in collaboration with ASCEND’s expert consultative services team. 

ASCEND comes equipped with a variety of standards-based and custom integrations for the most commonly used cardiovascular devices and can work with you to tailor new integrations where needed to enhance workflow and enrich report content.  

ASCEND offers a range of training resources and programs to accelerate adoption, improve user proficiency, and helps clinical and technical users build skills and confidence that cater to a variety of learning styles and preferences.

• Live remote or in-person sessions that provide a guided, hands-on approach to training.
• Proven training methodologies like ‘train-the-trainer’ or tailored training programs accommodate your organization’s unique staffing and expertise.
• A rich, self-service client portal provides a single location for product tutorials, release information, implementation materials, and access to ASCEND support and training professionals.

Support users directly within their workflow with Catalyst LEARN, a real-time engagement application embedded directly within ASCEND CV. Easy, one-click access provides assistance from product professionals for real-time training – answering questions quickly and resulting in increased clinician efficiency and satisfaction.

• Easy, on-demand access to ASCEND’s clinical and informatics specialists to help provide supplemental training and to answer questions related to reporting functionality.
• Direct integration within the structured reporting solution ensures the active study is included during any training conversation.
• Choose from a variety of communication platforms for training interactions including a push to mobile, desktop, text message, and email.
• Real-time and asynchronous communication channels including desktop sharing, instant messaging, VoIP, and video.
• Fully secure and HIPAA compliant ensures data at rest and in transit is secured with strong encryption and robust audit and archival consistent with HIPAA’s requirements.

• By leveraging data from ASCEND CV’s multimodality structured reporting and seamlessly integrating with the EHR, HIS, medical devices, and other 3rd party systems ASCEND Analytics provides a rich data warehouse and flexible tools that facilitate limitless opportunities to uncover real-time insights into clinical, operational, and quality performance.
• Designed with openness in mind, ASCEND Analytics’ open schema and structured data repository easily integrates with 3rd party applications, AI and machine learning algorithms, and supports custom development projects.​

Every aspect of ASCEND’s solutions and services are designed to enable continuous improvement. With Stratus usage pattern monitoring that proactively identifies optimization opportunities, configurable clinical workflows that can be adapted and expanded upon, and a team of clinical and technical experts ready to help you cultivate workflow and application performance, every aspect of ASCEND’s solutions and services are designed to meet your organization’s changing needs.