Every aspect of ASCEND^®’s solutions and services are designed with continuous improvement in mind  

ASCEND offers a range of training resources and programs to accelerate adoption, improve user proficiency, and drive clinical efficiency. With services ranging from a self-service client portal that includes comprehensive product tutorials to live remote or in-person sessions that provide a guided, hands-on approach to training, ASCEND helps clinical and technical users build skills and confidence that cater to a variety of learning styles and preferences.

• Drive user efficiency and satisfaction with proven training methodologies like ‘train-the-trainer’ or through tailored training programs that accommodate your organization’s unique staffing and expertise.
• A rich, self-service client portal provides a single location for product tutorials, release information, implementation materials, and access to ASCEND support and training professionals.
• Support users directly from within their workflow with Catalyst Learn^®, which provides one-click access to immediate assistance from product professionals who address training questions and problems in real-time.

ASCEND’s cardiovascular and workflow experts provide a full spectrum of consultative services that leverage deep clinical and technical expertise. ASCEND Consulting Services collaborate with you to identify high-impact opportunities and implement continuous improvement programs that leverage and augment industry standards (e.g. IAC, ACC, etc.).

• Proactively identify areas that are candidates for enhancement or users who could benefit from additional training using data-driven tools that profile workflow and usage patterns.
• Quickly and easily implement ongoing workflow optimizations using the Knowledge Base Editor, a web-based tool designed to provide users with access to configure, review, and maintain workflows and report content without sacrificing solution integrity.
• Design custom reports and dashboards with simple, interactive data discovery tools or easily integrate with off-the-shelf BI platforms including Tableau, Power BI, and others.
• Collaboratively design custom solutions that extend the ASCEND platform and data repository to achieve your organization’s quality, efficiency, and financial goals.

ASCEND Stratus^TM captures and analyzes the usage patterns to proactively uncover opportunities that are ripe for optimization within reporting workflows and layouts or users who may benefit from additional training.

• Proactively identify users who could benefit from additional training to ensure you’re getting the most out of your Analytics investment.
• Implement Stratus-recommended improvements and corrective actions quickly and easily using ASCEND’s simple yet comprehensive self-service Knowledge Base and Catalyst Learn^® interactive tools.